FAQ

Customer Reference / Quick Answers

Frequently Asked
Questions.

Shipping, sizing, condition, parts and the realities of buying vintage, used and one-of-one Japanese automotive goods.

Read first / Ask when uncertain
Inventory

Will sold items return?

Many sourced items are one of one and cannot be restocked. Contemporary ZANJPN Originals may return, but availability depends on the individual product.

Condition

Are vintage goods perfect?

Usually not. Age, wear and previous use are documented through photographs and condition notes. Review every listing carefully.

Sizing

Will this jacket fit?

Compare the listed measurements with a similar garment that already fits. Vintage and Japanese label sizing may differ significantly from modern North American sizing.

Parts

Will this fit my car?

Buyers must verify compatibility using part numbers, dimensions, connectors, mounting points and vehicle specifications before purchasing.

Testing

What does untested mean?

Functionality has not been confirmed. Untested does not mean working and does not mean broken. The operational condition should be treated as unknown.

Returns

Are sales final?

Yes. Due to the nature of vintage, used and one-of-one inventory, all sales are final, subject to rights and remedies that cannot legally be excluded.

Shipping

Where do orders ship from?

Orders are packed and dispatched from Calgary, Alberta, Canada. Processing and delivery details are provided in the Shipping and Deliveries policy.

International

Are duties included?

International buyers are responsible for applicable duties, taxes, brokerage charges and destination-country import rules.

Questions

Can I request more information?

Yes. Contact ZANJPN before purchasing and include the complete product name or Archive ID. Additional measurements or photographs may be available.

Sourcing

Is everything vintage?

No. The shop includes vintage, used, old-stock and contemporary goods. Each listing identifies the item as accurately as possible.

Still uncertain?

Contact ZANJPN before purchasing. Questions are always easier to resolve while the item is still available and before an order begins processing.

ZANJPN CUSTOMER REFERENCE Condition / Sizing / Parts / Delivery